These Terms & Conditions ("Terms") govern your use of the website and services provided by Dogs Your Friends Forever ("DYFF", "we", "us", "our"). By accessing our website, booking a consultation, or using any service, you agree to these Terms.
If you do not agree with these Terms, please do not use the website or services.
Acceptance and Eligibility
You confirm that you are at least 18 years old and legally capable of entering into a binding agreement. You are responsible for ensuring that all details provided by you are accurate and up to date.
Scope of Services
DYFF provides pet-care guidance and support services, including consultation, diet planning, and follow-up support for topics such as weak growth, bones and joints, skin issues, hair loss, liver support, and behavior support.
Service outcomes may vary from pet to pet. Our services are advisory in nature and do not guarantee a specific medical or behavioral result.
Bookings and Appointments
Consultations are provided through available booking slots and communication channels, including phone and/or WhatsApp. A booking is confirmed only after successful payment and slot allocation.
We may reschedule or cancel appointments due to operational or expert-availability reasons. In such cases, we will attempt to provide an alternate slot or process applicable refunds as per policy.
Fees, Payments, and Refunds
All fees and charges are displayed on the website/booking page and are subject to change without prior notice. Payment must be completed through approved payment channels.
Refund eligibility, if any, will be governed by our published Refund Policy.
User Responsibilities
You agree to provide complete and truthful pet history, symptoms, diet details, and any requested follow-up information. Delayed, incomplete, or incorrect information may impact service quality.
Medical and Emergency Disclaimer
DYFF consultations are not a substitute for emergency veterinary care. In any emergency, severe symptoms, or life-threatening condition, you must immediately contact a licensed veterinarian or nearest emergency clinic.
Intellectual Property
All website content, branding, designs, graphics, text, and materials are owned by DYFF or used with permission. You may not copy, reproduce, modify, publish, or commercially exploit any content without prior written consent.
Prohibited Use
You agree not to misuse the website, interfere with platform operations, attempt unauthorized access, use automated scraping tools, or use the service for unlawful, fraudulent, or abusive purposes.
Third-Party Services
We may use third-party tools for booking, payments, communication, analytics, and hosting. Your use of such integrations may be subject to third-party terms and policies.
Limitation of Liability
To the extent permitted by law, DYFF shall not be liable for indirect, incidental, special, or consequential damages arising from use of the website or services.
Indemnity
You agree to indemnify and hold harmless DYFF, its team members, and affiliates from claims, liabilities, losses, and costs arising out of your misuse of services, breach of these Terms, or violation of applicable laws.
Privacy
Your use of our services is also governed by our Privacy Policy. Please review it to understand how we collect and process information.
Termination of Access
We reserve the right to suspend or terminate access to the website or services for policy violations, suspected misuse, or legal/operational reasons.
Governing Law and Jurisdiction
These Terms shall be governed by the laws of India. Courts located in Punjab, India shall have exclusive jurisdiction over disputes arising out of or relating to these Terms.
Changes to Terms
We may modify these Terms from time to time. Updated terms will be posted on this page with a revised effective date. Continued use of the website/services after updates constitutes acceptance.
Contact
For questions, complaints, or legal notices related to these Terms, please contact:
- Email: support@dogsyourfriendsforever.com
- Phone: +91-9878-474748